| 201100382 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Hotel services - food, laundry etc | Not upheld, action taken by body to remedy, no recommendations | August 2011 | 
          
                                                                                        | 201100427 | Waterwatch Scotland | Complaints handling | Not upheld, no recommendations | August 2011 | 
          
                                                                                        | 201100494 | Scottish Prison Service | Home Detention Curfew | Not upheld, no recommendations | August 2011 | 
          
                                                                                        | 201100532 | Scottish Prison Service | Work (In Prison) | Not upheld, no recommendations | August 2011 | 
          
                                                                                        | 201100556 | Scottish Prison Service | Canteen | Not upheld, no recommendations | August 2011 | 
          
                                                                                        | 201100974 | Scottish Prison Service | Policy/Administration | Not upheld, no recommendations | August 2011 | 
          
                                                                                        | 200904505 | Fife Housing Register | Applications, allocations, transfers and exchanges | Upheld, action taken by body to remedy, no recommendations | July 2011 | 
          
                                                                                        | 201000247 | Renfrewshire Council | Handling of application (complaints by opponents) | Some upheld, recommendations | July 2011 | 
          
                                                                                        | 201000579 | Aberdeenshire Council | Parking | Some upheld, recommendations | July 2011 | 
          
                                                                                        | 201001541 | Borders NHS Board | clinical treatment/diagnosis | Some upheld, recommendations | July 2011 |