Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201000579 | Aberdeenshire Council | Parking | Some upheld, recommendations | July 2011 |
| 201001541 | Borders NHS Board | clinical treatment/diagnosis | Some upheld, recommendations | July 2011 |
| 201001569 | Highland NHS Board | policy/administration | Upheld, recommendations | July 2011 |
| 201001727 | Lothian NHS Board - Royal Edinburgh and Associated Services Division | Clinical treatment / Diagnosis | Some upheld, recommendations | July 2011 |
| 201002718 | Tayside NHS Board | Clinical treatment / Diagnosis | Not upheld, recommendations | July 2011 |
| 201002972 | Fife Council | Maintenance and repair of roads | Not upheld, action taken by body to remedy, no recommendations | July 2011 |
| 201003009 | Lothian NHS Board | Policy/administration | Some upheld, recommendations | July 2011 |
| 201003260 | Argyll and Bute Council | Policy/administration | Not upheld, no recommendations | July 2011 |
| 201003272 | Glasgow City Council | Complaints handling (including appeals procedures) | Not upheld, no recommendations | July 2011 |
| 201003290 | Glasgow City Council | Road authority as developer, road alterations | Not upheld, no recommendations | July 2011 |