Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201003492 | Student Awards Agency for Scotland | Failure to provide information | Not upheld, no recommendations | July 2011 |
| 201003731 | South Lanarkshire Council | Applications, allocations, transfers and exchanges | Some upheld, recommendations | July 2011 |
| 201003734 | Scottish Prison Service | Behaviour Related Programmes (Including Access To) | Not upheld, no recommendations | July 2011 |
| 201003823 | Scottish Prison Service | Progression | Not upheld, no recommendations | July 2011 |
| 201004020 | Scottish Prison Service | Behaviour Related Programmes (Including Access To) | Not upheld, no recommendations | July 2011 |
| 201004156 | A Medical Practice, Lanarkshire NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | July 2011 |
| 201004256 | The Highland Council | Policy/administration | Not upheld, no recommendations | July 2011 |
| 201004347 | Scottish Court Service | Delay | Not upheld, recommendations | July 2011 |
| 201004458 | Aberdeen City Council | Complaints handling | Not upheld, no recommendations | July 2011 |
| 201004596 | Lanarkshire NHS Board | Communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | July 2011 |