Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201004170 | A medical practice, Greater Glasgow and Clyde NHS Board | appointments; staff attitude | Complaint withdrawn | June 2011 |
| 201004174 | Scottish Prison Service | prisoner progression | Not upheld, no recommendations | June 2011 |
| 201004313 | Dumfries and Galloway Council | social work; needs assessment | Not upheld, no recommendations | June 2011 |
| 201004317 | West Lothian Council | housing; improvements by tenants | Not upheld, no recommendations | June 2011 |
| 201004419 | Scottish Prison Service | security; control and progression; substance testing | Not upheld, no recommendations | June 2011 |
| 201004451 | Greater Glasgow and Clyde NHS Board | policy/administration; waiting lists; appointments | Resolved, action taken by body to remedy | June 2011 |
| 201004486 | Scottish Prison Service | policy/administration; access to information | Upheld, recommendations | June 2011 |
| 201004487 | Scottish Prison Service | access to behaviour related programmes | Not upheld, no recommendations | June 2011 |
| 201004601 | North Lanarkshire Council | planning; delay | Upheld, action taken by body to remedy, no recommendations | June 2011 |
| 201004604 | The City of Edinburgh Council | noise pollution | Not upheld, no recommendations | June 2011 |