Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201602572 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2017 |
| 201602660 | University of Strathclyde | academic appeal/exam results/degree classification | Some upheld, recommendations | April 2017 |
| 201603200 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2017 |
| 201603264 | The City of Edinburgh Council | refuse collection & bins | Upheld, recommendations | April 2017 |
| 201603721 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | April 2017 |
| 201603824 | Business Stream | debt recovery / payment fees | Resolved, no recommendations | April 2017 |
| 201603893 | Aberdeen City Council | repairs and maintenance | Not upheld, no recommendations | April 2017 |
| 201604033 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2017 |
| 201604307 | A Dentist in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2017 |
| 201604579 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2017 |