Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201102992 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | December 2012 |
| 201103201 | South Lanarkshire Council | neighbour disputes and antisocial behaviour | Some upheld, recommendations | December 2012 |
| 201103232 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | December 2012 |
| 201103340 | Highland NHS Board | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | December 2012 |
| 201103483 | Aberdeenshire Council | parking | Not upheld, no recommendations | December 2012 |
| 201103741 | South Lanarkshire Council | claims for damage, injury, loss | Not upheld, no recommendations | December 2012 |
| 201103765 | Greater Glasgow and Clyde NHS Board - Acute Services Division | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | December 2012 |
| 201103826 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2012 |
| 201104215 | Business Stream Ltd | incorrect billing | Upheld, recommendations | December 2012 |
| 201104574 | Scottish Prison Service | policy/administration | Some upheld, recommendations | December 2012 |