Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201005334 | Dumfries and Galloway Council | Community Councils | Not upheld, no recommendations | August 2011 |
| 201005364 | Scottish Prison Service | Canteen | Not upheld, no recommendations | August 2011 |
| 201005368 | Scottish Prison Service | Progression | Not upheld, no recommendations | August 2011 |
| 201005373 | Grampian NHS Board | Communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | August 2011 |
| 201100005 | A Medical Practice, Fife NHS Board | Clinical treatment / Diagnosis | Upheld, action taken by body to remedy, recommendations | August 2011 |
| 201100059 | North Ayrshire Council | Handling of application (complaints by opponents) | Not upheld, no recommendations | August 2011 |
| 201100084 | Renfrewshire Council | Traffic regulation and management | Not upheld, action taken by body to remedy, no recommendations | August 2011 |
| 201100132 | Waverley Housing | Calculation of rent and/or service charges | Not upheld, no recommendations | August 2011 |
| 201100170 | Scottish Prison Service | Disciplinary Charges - Orderly Room Proceedings | Some upheld, no recommendations | August 2011 |
| 201100228 | Dundee City Council | Road authority as developer, road alterations | Not upheld, no recommendations | August 2011 |