Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201804624 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2019 |
| 201805151 | NHS 24 | complaints handling | Not upheld, no recommendations | March 2019 |
| 201805288 | A Dentist in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2019 |
| 201805484 | Scottish Prison Service | staff attitude and dignity | Some upheld, no recommendations | March 2019 |
| 201806211 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, no recommendations | March 2019 |
| 201604366 | Perth and Kinross Council | policy / administration | Some upheld, recommendations | February 2019 |
| 201607622 | Scottish Prison Service | accommodation (inc cell amenities and location) | Some upheld, recommendations | February 2019 |
| 201700886 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | February 2019 |
| 201704696 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | February 2019 |
| 201705291 | Grampian NHS Board | admission / discharge / transfer procedures | Upheld, recommendations | February 2019 |