Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201602161 | Scottish Prison Service | complaints handling | Upheld, recommendations | January 2019 |
| 201608807 | A Dentist in the Greater Glasgow & Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2019 |
| 201609186 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | January 2019 |
| 201609404 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | January 2019 |
| 201703147 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | January 2019 |
| 201704532 | Office of the Accountant in Bankruptcy | policy / administration | Upheld, recommendations | January 2019 |
| 201704758 | The City of Edinburgh Council | control of pollution | Some upheld, recommendations | January 2019 |
| 201704980 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | January 2019 |
| 201705027 | Angus Council | child services and family support | Some upheld, recommendations | January 2019 |
| 201705031 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | January 2019 |