Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201707569 | Greater Glasgow and Clyde NHS Board | policy / administration | Not upheld, no recommendations | October 2018 |
| 201707594 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2018 |
| 201707673 | Glasgow City Health and Social Care Partnership | home helps / concessions / grants / charges for services | Upheld, recommendations | October 2018 |
| 201708212 | Scottish Ambulance Service | failure to send ambulance / delay in sending ambulance | Upheld, recommendations | October 2018 |
| 201708607 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2018 |
| 201708910 | Aberdeenshire Council | travelling people | Not upheld, no recommendations | October 2018 |
| 201709017 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | October 2018 |
| 201709104 | Glasgow West Housing Association Ltd | applications / allocations / transfers / exchanges | Not upheld, recommendations | October 2018 |
| 201709195 | Aberdeenshire Health and Social Care Partnership | home helps / concessions / grants / charges for services | Upheld, recommendations | October 2018 |
| 201709200 | A Dental Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2018 |