Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201204299 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | July 2014 |
| 201204846 | Care Inspectorate | policy/administration | Not upheld, no recommendations | July 2014 |
| 201300363 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2014 |
| 201300540 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2014 |
| 201300630 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2014 |
| 201300636 | The City of Edinburgh Council | complaints handling (incl social work complaints procedures) | Upheld, recommendations | July 2014 |
| 201300641 | University of Glasgow | academic appeal/exam results/degree classification | Not upheld, no recommendations | July 2014 |
| 201300652 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | July 2014 |
| 201300714 | University of the West of Scotland | teaching and supervision | Some upheld, no recommendations | July 2014 |
| 201300819 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2014 |