Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201300417 | South Ayrshire Council | policy/administration | Some upheld, no recommendations | November 2013 |
| 201300504 | The Moray Council | local housing allowance and council tax benefit | Upheld, recommendations | November 2013 |
| 201300650 | Aberdeen City Council | improvements and renovation | Some upheld, recommendations | November 2013 |
| 201300685 | Scottish Prison Service | policy/administration | Some upheld, recommendations | November 2013 |
| 201300748 | Scottish Prison Service | clothing | Not upheld, no recommendations | November 2013 |
| 201300756 | Grampian NHS Board | admission, discharge & transfer procedures | Not upheld, no recommendations | November 2013 |
| 201301004 | Almond Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | November 2013 |
| 201301240 | Scottish Prison Service | progression | Not upheld, no recommendations | November 2013 |
| 201301468 | Fife Council | factual error in decision-making | Upheld, no recommendations | November 2013 |
| 201301562 | Scottish Prison Service | progression | Not upheld, no recommendations | November 2013 |