Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201301762 | Scottish Prison Service | accommodation (including cell amenities and location) | Not upheld, no recommendations | October 2013 |
| 201200270 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | October 2013 |
| 201200328 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2013 |
| 201200385 | Williamsburgh Housing Association Ltd | neighbour disputes and antisocial behaviour | Not upheld, action taken by body to remedy, no recommendations | October 2013 |
| 201200980 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2013 |
| 201201199 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2013 |
| 201201207 | Fife NHS Board | policy/administration | Not upheld, no recommendations | October 2013 |
| 201201263 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2013 |
| 201201476 | Greater Glasgow and Clyde NHS Board | communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | October 2013 |
| 201201581 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2013 |