| 201807962           | 
                                                                                        Highland NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        June 2020           | 
              
          
                                                                                        | 201808024           | 
                                                                                        Dumfries and Galloway NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        June 2020           | 
              
          
                                                                                        | 201808068           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        June 2020           | 
              
          
                                                                                        | 201808099           | 
                                                                                        Borders NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        June 2020           | 
              
          
                                                                                        | 201808152           | 
                                                                                        Business Stream           | 
                                                                                        incorrect billing           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        June 2020           | 
              
          
                                                                                        | 201808173           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        admission / discharge / transfer procedures           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        June 2020           | 
              
          
                                                                                        | 201808254           | 
                                                                                        A Medical Practice in the Highland NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        June 2020           | 
              
          
                                                                                        | 201808261           | 
                                                                                        South Ayrshire Council           | 
                                                                                        refuse collections & bins           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        June 2020           | 
              
          
                                                                                        | 201808264           | 
                                                                                        Inverclyde Health and Social Care Partnership           | 
                                                                                        continuing care           | 
                                                                                        Upheld, recommendations           | 
                                                                                        June 2020           | 
              
          
                                                                                        | 201808272           | 
                                                                                        Ayrshire and Arran NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        June 2020           |