Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201508628 Lanarkshire NHS Board communication / staff attitude / dignity / confidentiality Some upheld, recommendations September 2016
201508660 Greater Glasgow and Clyde NHS Board nurses / nursing care Upheld, recommendations September 2016
201508670 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Some upheld, recommendations September 2016
201508687 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Not upheld, no recommendations September 2016
201508723 A Dentist in the Lothian NHS Board area clinical treatment / diagnosis Not upheld, recommendations September 2016
201508751 A Medical Practice in the Forth Valley NHS Board area clinical treatment / diagnosis Not upheld, no recommendations September 2016
201508769 Grampian NHS Board clinical treatment / diagnosis Not upheld, no recommendations September 2016
201508817 University of the West of Scotland policy/administration Some upheld, recommendations September 2016
201508820 Golden Jubilee National Hospital appointments / admissions (delay / cancellation / waiting lists) Some upheld, recommendations September 2016
201508821 A Dentist in the Lothian NHS Board area clinical treatment / diagnosis Upheld, recommendations September 2016