Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201507572 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2016 |
| 201507589 | Grampian NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | July 2016 |
| 201507616 | A Dentist in the Tayside NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | July 2016 |
| 201507674 | Scottish Prison Service | bullying/victimisation | Not upheld, no recommendations | July 2016 |
| 201507696 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2016 |
| 201507736 | Scottish Prison Service | access to medical care/treatment | Upheld, recommendations | July 2016 |
| 201507748 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | July 2016 |
| 201507752 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2016 |
| 201507764 | Hillcrest Housing Association | neighbour disputes and anti-social behaviour | Upheld, recommendations | July 2016 |
| 201507774 | Lanarkshire NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | July 2016 |