Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508879 | Clackmannanshire Council | noise pollution | Not upheld, no recommendations | July 2016 |
| 201600130 | Scottish Prison Service | transportation | Not upheld, no recommendations | July 2016 |
| 201601001 | A Dentist in the Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2016 |
| 201601002 | A Dentist in the Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2016 |
| 201301080 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2016 |
| 201401536 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2016 |
| 201402201 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2016 |
| 201405265 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2016 |
| 201406252 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | policy / administration | Upheld, recommendations | June 2016 |
| 201406607 | Borders NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | June 2016 |