Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201502853 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2016 |
| 201502996 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | May 2016 |
| 201503079 | A Medical Practice in the Lothian NHS Board area | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | May 2016 |
| 201503081 | Dundee and Angus College | student discipline | Not upheld, recommendations | May 2016 |
| 201503155 | Shetland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2016 |
| 201503161 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2016 |
| 201503185 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | May 2016 |
| 201503373 | East Dunbartonshire Council | refuse collection & bins | Not upheld, recommendations | May 2016 |
| 201503391 | Forth Valley NHS Board | clinical treatment / diagnosis | Not duly made or withdrawn, no recommendations | May 2016 |
| 201503407 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2016 |