Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201404357 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2016 |
| 201404546 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2016 |
| 201404550 | Scottish Qualifications Authority | complaints handling | Not upheld, no recommendations | March 2016 |
| 201404803 | Shetland Islands Council | handling of application (complaints by applicants) | Not upheld, no recommendations | March 2016 |
| 201405118 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2016 |
| 201405563 | Borders NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | March 2016 |
| 201405636 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2016 |
| 201405656 | Aberdeenshire Council | handling of application (complaints by opponents) | Upheld, recommendations | March 2016 |
| 201405676 | The City of Edinburgh Council | complaints handling | Upheld, recommendations | March 2016 |
| 201405800 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2016 |