Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201406833 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2015 |
| 201406949 | Business Stream | incorrect billing | Resolved, no recommendations | November 2015 |
| 201407029 | North Lanarkshire Council | improvements and renovation | Upheld, recommendations | November 2015 |
| 201407057 | Perth and Kinross Council | policy/administration | Not upheld, no recommendations | November 2015 |
| 201407198 | The City of Edinburgh Council | statutory notices | Some upheld, no recommendations | November 2015 |
| 201407271 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | November 2015 |
| 201407295 | Business Stream | incorrect billing | Resolved, no recommendations | November 2015 |
| 201407354 | Greater Glasgow and Clyde NHS Board - Acute Services Division | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | November 2015 |
| 201407367 | Business Stream | incorrect billing | Resolved, no recommendations | November 2015 |
| 201407585 | South Lanarkshire Council | repairs and maintenance | Upheld, recommendations | November 2015 |