Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201404965 | A Dentist in the Fife NHS Board area | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | October 2015 |
| 201405213 | East Ayrshire Council | applications, allocations, transfers & exchanges | Not upheld, no recommendations | October 2015 |
| 201405246 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2015 |
| 201405461 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2015 |
| 201405601 | Scottish Prison Service | progression | Upheld, recommendations | October 2015 |
| 201405886 | Argyll and Bute Council | handling of application (complaints by opponents) | Not upheld, no recommendations | October 2015 |
| 201405899 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | October 2015 |
| 201406007 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not duly made or withdrawn, no recommendations | October 2015 |
| 201406039 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not duly made or withdrawn, no recommendations | October 2015 |
| 201406045 | Port of Leith Housing Association Ltd | repairs and maintenance | Some upheld, recommendations | October 2015 |