Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201404375 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | August 2015 |
| 201404399 | East Renfrewshire Council | parking | Some upheld, recommendations | August 2015 |
| 201404470 | Highland NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | August 2015 |
| 201404746 | East Lothian Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | August 2015 |
| 201404766 | North Lanarkshire Council | policy/administration | Not upheld, no recommendations | August 2015 |
| 201404818 | Directorate of Planning and Environmental Appeals | handling of application (complaints by opponent) | Some upheld, recommendations | August 2015 |
| 201404869 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2015 |
| 201405041 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2015 |
| 201405056 | Stirling Council | secondary school | Not upheld, no recommendations | August 2015 |
| 201405098 | Tayside NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | August 2015 |