| 201203874 | The Highland Council | policy/administration | Not upheld, no recommendations | August 2013 | 
          
                                                                                        | 201203900 | Scottish Prison Service | complaints handling | Upheld, recommendations | August 2013 | 
          
                                                                                        | 201204010 | Falkirk Council | handling of application (complaints by applicants) | Not upheld, no recommendations | August 2013 | 
          
                                                                                        | 201204020 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2013 | 
          
                                                                                        | 201204118 | Scottish Prison Service | progression | Not upheld, no recommendations | August 2013 | 
          
                                                                                        | 201204150 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2013 | 
          
                                                                                        | 201204170 | The City of Edinburgh Council | conservation areas, listed buildings, tree preservation orders | Not upheld, no recommendations | August 2013 | 
          
                                                                                        | 201204261 | A Medical Practice in the Dumfries and Galloway NHS Board area | record keeping | Not upheld, no recommendations | August 2013 | 
          
                                                                                        | 201204353 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | August 2013 | 
          
                                                                                        | 201204568 | The City of Edinburgh Council | statutory notices | Not upheld, recommendations | August 2013 |