Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201702939 | East Ayrshire Council | neighbour disputes and anti-social behaviour | Upheld, recommendations | June 2018 |
| 201703550 | Angus Council | other | Some upheld, recommendations | June 2018 |
| 201703707 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2018 |
| 201703848 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2018 |
| 201703875 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | June 2018 |
| 201704183 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2018 |
| 201704218 | Grampian NHS Board | admission / discharge / transfer procedures | Not upheld, no recommendations | June 2018 |
| 201704277 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | June 2018 |
| 201705035 | Scottish Ambulance Service | failure to send ambulance / delay in sending ambulance | Not upheld, no recommendations | June 2018 |
| 201707161 | Glasgow Housing Association | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | June 2018 |