Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201608368 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | May 2018 |
| 201608381 | Lanarkshire NHS Board | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | May 2018 |
| 201608514 | Forth Valley NHS Board | admission / discharge / transfer procedures | Some upheld, recommendations | May 2018 |
| 201608532 | A Dentist in the Western Isles NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | May 2018 |
| 201608559 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | May 2018 |
| 201608784 | Scottish Prison Service | supplies of books / newspapers etc | Upheld, recommendations | May 2018 |
| 201608787 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2018 |
| 201608902 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | May 2018 |
| 201608947 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2018 |
| 201609072 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2018 |