Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201505349 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | policy / administration | Resolved, no recommendations | May 2016 |
| 201505426 | Lothian NHS Board | clinical treatment / diagnosis | Not duly made or withdrawn, no recommendations | May 2016 |
| 201505499 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | May 2016 |
| 201505763 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2016 |
| 201505989 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2016 |
| 201506127 | Crown Office and Procurator Fiscal Service | complaints handling | Not upheld, no recommendations | May 2016 |
| 201506140 | A Dentist in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, no recommendations | May 2016 |
| 201506141 | A Dentist in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2016 |
| 201506142 | A Dentist in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | May 2016 |
| 201306042 | North Lanarkshire Council | complaints handling | Upheld, recommendations | March 2016 |