Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201304742 Perth and Kinross Council communication staff attitude dignity and confidentiality Not upheld, no recommendations January 2015
201304792 Lanarkshire NHS Board communication / staff attitude / dignity / confidentiality Upheld, recommendations January 2015
201304894 Scottish Prison Service food Not upheld, no recommendations January 2015
201305012 A Medical Practice in the Dumfries and Galloway NHS Board area clinical treatment / diagnosis Not upheld, no recommendations January 2015
201305176 Dundee City Council pre-contractual and commercial matters Some upheld, recommendations January 2015
201305181 A Medical Practice in the Lothian NHS Board area clinical treatment / diagnosis Not upheld, no recommendations January 2015
201305310 Forth Valley NHS Board clinical treatment / diagnosis Not upheld, no recommendations January 2015
201305580 Forth Valley NHS Board policy / administration Not upheld, no recommendations January 2015
201305720 Lanarkshire NHS Board clinical treatment / diagnosis Upheld, recommendations January 2015
201305808 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis January 2015