Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201402209 Glasgow City Council communication/ staff attitude/ confidentiality Some upheld, recommendations December 2014
201402245 Scottish Prison Service disciplinary charges - orderly room proceedings Not upheld, no recommendations December 2014
201402368 A Medical Practice in the Greater Glasgow and Clyde NHS Board area lists (incl difficulty registering and removal from lists) December 2014
201402551 The City of Edinburgh Council applications, allocations, transfers & exchanges Not upheld, recommendations December 2014
201402599 A Council primary school Upheld, recommendations December 2014
201402727 Fife Council policy/administration Not upheld, no recommendations December 2014
201402836 A Medical Practice in the Dumfries and Galloway NHS Board area clinical treatment / diagnosis Upheld, no recommendations December 2014
201402848 Forth Valley NHS Board clinical treatment / diagnosis Not upheld, no recommendations December 2014
201402882 Scottish Prison Service personal property Not upheld, recommendations December 2014
201402914 Scottish Prison Service education Not upheld, no recommendations December 2014