Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201100948 | Lanarkshire NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | January 2012 |
| 201100962 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / Diagnosis | Not upheld, no recommendations | January 2012 |
| 201101077 | Lothian NHS Board | Appointments/Admissions (delay, cancellation, waiting lists) | Upheld, recommendations | January 2012 |
| 201101105 | The City of Edinburgh Council | Parks, outdoor centres and facilities | Not upheld, no recommendations | January 2012 |
| 201101109 | A Medical Practice, Fife NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | January 2012 |
| 201101161 | Lothian NHS Board - University Hospitals Division | Communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | January 2012 |
| 201101244 | South Ayrshire Council | Homeless person issues | Not upheld, no recommendations | January 2012 |
| 201101309 | A Medical Practice, Lanarkshire NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | January 2012 |
| 201101517 | Tayside NHS Board | Communication, staff attitude, dignity, confidentiality | Upheld, recommendations | January 2012 |
| 201101695 | A Medical Practice, Lothian NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | January 2012 |