Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201202112 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | March 2013 |
| 201202173 | Lanarkshire NHS Board | policy/administration | Some upheld, recommendations | March 2013 |
| 201202244 | Blackwood | complaints handling | Some upheld, recommendations | March 2013 |
| 201202252 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2013 |
| 201202300 | Glasgow City Council | handling of application (complaints by opponents) | Some upheld, recommendations | March 2013 |
| 201202316 | Business Stream | charging method / calculation | Some upheld, action taken by body to remedy, no recommendations | March 2013 |
| 201202651 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2013 |
| 201202797 | The State Hospital Board for Scotland | appliances, equipment and premises | Not upheld, no recommendations | March 2013 |
| 201202847 | A Dentist in the Lanarkshire NHS Board area | clinical treatment/diagnosis | Upheld, recommendations | March 2013 |
| 201202962 | Office of the Accountant in Bankruptcy | policy/administration | Some upheld, recommendations | March 2013 |