| 201202179           | 
                                                                                        South Lanarkshire Council           | 
                                                                                        complaints handling           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        May 2013           | 
              
          
                                                                                        | 201202231           | 
                                                                                        Forth Valley NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        May 2013           | 
              
          
                                                                                        | 201202323           | 
                                                                                        Tayside NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        May 2013           | 
              
          
                                                                                        | 201202345           | 
                                                                                        Lothian NHS Board           | 
                                                                                        appointments/admissions (delay, cancellation, waiting lists)           | 
                                                                                        Upheld, recommendations           | 
                                                                                        May 2013           | 
              
          
                                                                                        | 201202435           | 
                                                                                        A Medical Practice in the Ayrshire and Arran NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, no recommendations           | 
                                                                                        May 2013           | 
              
          
                                                                                        | 201202449           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        May 2013           | 
              
          
                                                                                        | 201202460           | 
                                                                                        Fife Council           | 
                                                                                        applications, allocations, transfers & exchanges           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2013           | 
              
          
                                                                                        | 201202581           | 
                                                                                        Fife Council           | 
                                                                                        handling of application (complaints by applicants)           | 
                                                                                        Upheld, no recommendations           | 
                                                                                        May 2013           | 
              
          
                                                                                        | 201202678           | 
                                                                                        A Medical Practice in the Forth Valley NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2013           | 
              
          
                                                                                        | 201202680           | 
                                                                                        Hebridean Housing Partnership Ltd           | 
                                                                                        complaints handling           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2013           |