| 201200722           | 
                                                                                        Lothian NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        April 2013           | 
              
          
                                                                                        | 201200903           | 
                                                                                        A Medical Practice in the Ayrshire and Arran NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2013           | 
              
          
                                                                                        | 201201234           | 
                                                                                        Dumfries and Galloway Council           | 
                                                                                        handling of application (complaints by opponents)           | 
                                                                                        Upheld, recommendations           | 
                                                                                        April 2013           | 
              
          
                                                                                        | 201201670           | 
                                                                                        Scottish Prison Service           | 
                                                                                        earnings           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2013           | 
              
          
                                                                                        | 201201691           | 
                                                                                        James Watt College of Further and Higher Education           | 
                                                                                        policy/administration           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        April 2013           | 
              
          
                                                                                        | 201201695           | 
                                                                                        Scottish Ambulance Service           | 
                                                                                        failure to send ambulance/delay in sending ambulance           | 
                                                                                        Some upheld, action taken by body to remedy, no recommendations           | 
                                                                                        April 2013           | 
              
          
                                                                                        | 201201734           | 
                                                                                        A Higher Educational Establishment           | 
                                                                                        complaints handling           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2013           | 
              
          
                                                                                        | 201201762           | 
                                                                                        Forth Valley NHS Board           | 
                                                                                        complaints handling           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2013           | 
              
          
                                                                                        | 201201777           | 
                                                                                        Strathclyde Partnership for Transport           | 
                                                                                        policy/administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2013           | 
              
          
                                                                                        | 201201778           | 
                                                                                        Angus Council           | 
                                                                                        policy/administration           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        April 2013           |