Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201302314 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2014 |
| 201302543 | West Lothian Council | noise pollution | Not upheld, recommendations | February 2014 |
| 201302585 | Business Stream | charging method / calculation | Complaint withdrawn | February 2014 |
| 201302595 | South Lanarkshire Council | handling of application (complaints by opponents) | Upheld, no recommendations | February 2014 |
| 201302619 | Scottish Prison Service | exercise and time in the open air | Some upheld, recommendations | February 2014 |
| 201302670 | Fife Council | handling of application (complaints by applicants) | Not upheld, no recommendations | February 2014 |
| 201302704 | Scottish Prison Service | complaints handling | Upheld, no recommendations | February 2014 |
| 201302783 | East Dunbartonshire Council | complaints handling | Upheld, recommendations | February 2014 |
| 201302838 | The City of Edinburgh Council | council tax | Some upheld, no recommendations | February 2014 |
| 201302885 | A Council | primary school | Some upheld, recommendations | February 2014 |