Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201204767 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | July 2013 |
| 201204783 | A Housing Association | communication staff attitude dignity and confidentiality | Some upheld, recommendations | July 2013 |
| 201204872 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | July 2013 |
| 201204913 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2013 |
| 201204914 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2013 |
| 201204986 | Scottish Prison Service | other | Not upheld, no recommendations | July 2013 |
| 201205160 | University of Strathclyde | academic appeal/exam results/degree classification | Not upheld, no recommendations | July 2013 |
| 201205163 | A Council | primary school | Upheld, recommendations | July 2013 |
| 201205279 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | July 2013 |
| 201205353 | Aberdeen City Council | complaints handling | Resolved, action taken by body to remedy | July 2013 |