Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201105521 | Falkirk Council | repairs and maintenance | Upheld, recommendations | June 2013 |
| 201200030 | North Lanarkshire Council | control of pollution | Some upheld, recommendations | June 2013 |
| 201200172 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | June 2013 |
| 201200180 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2013 |
| 201200183 | The Golden Jubilee National Hospital | clinical treatment / diagnosis | Not upheld, no recommendations | June 2013 |
| 201200426 | Highland NHS Board | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | June 2013 |
| 201200723 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2013 |
| 201200840 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2013 |
| 201200947 | Fife Council | refuse collection and bins | Some upheld, no recommendations | June 2013 |
| 201201264 | Adam Smith College | teaching and supervision | Upheld, recommendations | June 2013 |