Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201104972 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | May 2013 |
| 201104973 | Inverclyde Council | handling of application (complaints by opponents) | Not upheld, no recommendations | May 2013 |
| 201105349 | Fife Council | policy/administration | Not upheld, no recommendations | May 2013 |
| 201105502 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2013 |
| 201200023 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2013 |
| 201200055 | Dumfries and Galloway Housing Partnership | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | May 2013 |
| 201200502 | Business Stream | debt recovery / payment fees | Not upheld, no recommendations | May 2013 |
| 201200638 | Business Stream | charging method / calculation | Some upheld, recommendations | May 2013 |
| 201200845 | Office of the Accountant in Bankruptcy | policy/administration | Upheld, recommendations | May 2013 |
| 201200906 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2013 |