Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201201873 | A Medical Practice in the Orkney NHS Board area | clinical treatment; diagnosis | Not upheld, no recommendations | February 2013 |
| 201201919 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | February 2013 |
| 201202056 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment; diagnosis | Upheld, recommendations | February 2013 |
| 201202069 | A Dentist in the Lanarkshire NHS Board area | clinical treatment; diagnosis | Not upheld, no recommendations | February 2013 |
| 201202177 | Perth and Kinross Council | handling of application (complaints by opponents) | Not upheld, action taken by body to remedy, no recommendations | February 2013 |
| 201202187 | A Pharmacy in the Highland NHS Board area | policy/administration | Some upheld, recommendations | February 2013 |
| 201202296 | The City of Edinburgh Council | repairs and maintenance of housing stock (incl dampness and infestations) | Not upheld, no recommendations | February 2013 |
| 201202313 | NHS National Services Scotland | communication; staff attitude; dignity; confidentiality | Some upheld, action taken by body to remedy, no recommendations | February 2013 |
| 201202342 | Highland NHS Board | clinical treatment; diagnosis | Not upheld, recommendations | February 2013 |
| 201202343 | Lanarkshire NHS Board | communication; staff attitude; dignity; confidentiality | Not upheld, action taken by body to remedy, no recommendations | February 2013 |