Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201101681 | The City of Edinburgh Council | handling of application (complaints by opponents) | Upheld, action taken by body to remedy, no recommendations | January 2013 |
| 201102765 | Renfrewshire Council | neighbour disputes and anti-social behaviour | Not upheld, action taken by body to remedy, no recommendations | January 2013 |
| 201102935 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2013 |
| 201103066 | East Lothian Council | handling of application (complaints by opponents) | Not upheld, no recommendations | January 2013 |
| 201103213 | University of Dundee | policy/administration | Not upheld, no recommendations | January 2013 |
| 201103236 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, action taken by body to remedy, recommendations | January 2013 |
| 201103274 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | January 2013 |
| 201103353 | The Highland Council | policy/administration | Not upheld, action taken by body to remedy, no recommendations | January 2013 |
| 201103440 | The Robert Gordon University | policy/administration | Not upheld, no recommendations | January 2013 |
| 201103465 | Transport Scotland | complaints handling | Not upheld, recommendations | January 2013 |