Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201200308 | Lothian NHS Board - Acute Division | clinical treatment/diagnosis | Not upheld, no recommendations | December 2012 |
| 201200326 | Falkirk Council | capital works, renovation, central heating, double glazing, etc | Some upheld, recommendations | December 2012 |
| 201200327 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2012 |
| 201200333 | Falkirk Council | finance - rent | Not upheld, action taken by body to remedy, no recommendations | December 2012 |
| 201200344 | The City of Edinburgh Council | handling of application (complaints by opponents) | Some upheld, no recommendations | December 2012 |
| 201200393 | Fife Council | primary school | Not upheld, no recommendations | December 2012 |
| 201200580 | University of St Andrews | plagiarism and intellectual property | Not upheld, no recommendations | December 2012 |
| 201200647 | Fife Council | primary school | Not upheld, no recommendations | December 2012 |
| 201200652 | Glasgow Life | hall letting, indoor facilities, libraries, museums etc | Some upheld, recommendations | December 2012 |
| 201200656 | Business Stream Ltd | charging method / calculation | Not upheld, no recommendations | December 2012 |