Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201103684 | Queen Margaret University | academic appeal/exam results/degree classification | Upheld, recommendations | August 2012 |
| 201103869 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | August 2012 |
| 201103915 | Scottish Water | water pressure - low | Some upheld, recommendations | August 2012 |
| 201104062 | The City of Edinburgh Council | handling of application (complaints by opponents) | Not upheld, recommendations | August 2012 |
| 201104064 | Tayside NHS Board | policy/administration | Upheld, action taken by body to remedy, recommendations | August 2012 |
| 201104068 | A Dentist in the Greater Glasgow NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2012 |
| 201104105 | The City of Edinburgh Council | repairs and maintenance of housing stock (incl dampness and infestations) | Some upheld, action taken by body to remedy, no recommendations | August 2012 |
| 201104158 | Falkirk Council | complaints handling | Upheld, recommendations | August 2012 |
| 201104194 | Lothian NHS Board | policy/administration | Some upheld, recommendations | August 2012 |
| 201104352 | Comhairle nan Eilean Siar | property and accommodation/school courses | Upheld, recommendations | August 2012 |