Office closure 

Our office will be closed for the September weekend on Monday 15 September 2025.

You can still submit your complaint via our online form but this will not be processed until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201200045 Greater Glasgow and Clyde NHS Board - Acute Services Division Communication, staff attitude, dignity, confidentiality Upheld, action taken by body to remedy, no recommendations July 2012
201201008 Scottish Prison Service disciplinary charges - orderly room proceedings Some upheld, action taken by body to remedy, no recommendations June 2012
201003190 Fife Council Children in care; taken into care; child abuse; custody of children Not upheld, no recommendations June 2012
201004820 Lanarkshire NHS Board clinical treatment; diagnosis Some upheld, recommendations June 2012
201005181 Greater Glasgow and Clyde NHS Board clinical treatment; diagnosis Some upheld, action taken by body to remedy, no recommendations June 2012
201005261 Dundee City Council Neighbour disputes and anti-social behaviour Not upheld, no recommendations June 2012
201005309 Lothian NHS Board clinical treatment; diagnosis Upheld, recommendations June 2012
201100011 Lanarkshire NHS Board clinical treatment; diagnosis Some upheld, recommendations June 2012
201100279 Highland NHS Board clinical treatment; diagnosis Not upheld, no recommendations June 2012
201100882 A Dental Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment; diagnosis Upheld, recommendations June 2012