| 201103648           | 
                                                                                        Scottish Prison Service           | 
                                                                                        transfer to another prison           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2012           | 
              
          
                                                                                        | 201103689           | 
                                                                                        A Dental Practice in the Grampian NHS Board area           | 
                                                                                        lists (incl difficulty registering and removal from lists)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2012           | 
              
          
                                                                                        | 201103719           | 
                                                                                        Muirhouse Housing Association Ltd           | 
                                                                                        improvements and alterations           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2012           | 
              
          
                                                                                        | 201103753           | 
                                                                                        Highland NHS Board           | 
                                                                                        policy/administration           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        May 2012           | 
              
          
                                                                                        | 201103879           | 
                                                                                        Scottish Prison Service           | 
                                                                                        downgrading           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2012           | 
              
          
                                                                                        | 201104038           | 
                                                                                        Scottish Prison Service           | 
                                                                                        claim           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2012           | 
              
          
                                                                                        | 201104167           | 
                                                                                        Dundee City Council           | 
                                                                                        repairs and maintenance of housing stock (incl dampness and infestations)           | 
                                                                                        Not upheld, action taken by body to remedy, no recommendations           | 
                                                                                        May 2012           | 
              
          
                                                                                        | 201104358           | 
                                                                                        Business Stream Ltd           | 
                                                                                        incorrect billing           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2012           | 
              
          
                                                                                        | 201104451           | 
                                                                                        Scottish Prison Service           | 
                                                                                        transfer to another prison           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2012           | 
              
          
                                                                                        | 201104507           | 
                                                                                        Scottish Prison Service           | 
                                                                                        complaints handling           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2012           |