| 201101933           | 
                                                                                        Paragon Housing Association Ltd           | 
                                                                                        policy/administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2012           | 
              
          
                                                                                        | 201101964           | 
                                                                                        Fife NHS Board           | 
                                                                                        clinical treatment; diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        April 2012           | 
              
          
                                                                                        | 201102068           | 
                                                                                        Scottish Prison Service           | 
                                                                                        accuracy of Prisoner Record           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2012           | 
              
          
                                                                                        | 201102164           | 
                                                                                        Lothian NHS Board           | 
                                                                                        communication, staff attitude, dignity, confidentiality           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2012           | 
              
          
                                                                                        | 201102374           | 
                                                                                        Western Isles NHS Board           | 
                                                                                        clinical treatment; diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2012           | 
              
          
                                                                                        | 201102718           | 
                                                                                        Scottish Ambulance Service           | 
                                                                                        policy/administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2012           | 
              
          
                                                                                        | 201102763           | 
                                                                                        Dalmuir Park Housing Association Ltd           | 
                                                                                        claim           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        April 2012           | 
              
          
                                                                                        | 201102800           | 
                                                                                        Ayrshire and Arran NHS Board           | 
                                                                                        clinical treatment; diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        April 2012           | 
              
          
                                                                                        | 201102839           | 
                                                                                        Business Stream Ltd           | 
                                                                                        incorrect billing           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2012           | 
              
          
                                                                                        | 201102853           | 
                                                                                        Scottish Prison Service           | 
                                                                                        accommodation (including cell amenities and location)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2012           |