| 201100627 | Renfrewshire Council | noise pollution | Not upheld, no recommendations | September 2011 | 
          
                                                                                        | 201100642 | Scottish Prison Service | sentence planning | Not upheld, action taken by body to remedy, no recommendations | September 2011 | 
          
                                                                                        | 201100720 | Lanarkshire NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Upheld, action taken by body to remedy, recommendations | September 2011 | 
          
                                                                                        | 201100721 | Scottish Prison Service | clothing | Not upheld, action taken by body to remedy, no recommendations | September 2011 | 
          
                                                                                        | 201100724 | Scottish Prison Service | disciplinary charges; orderly room proceedings | Not upheld, action taken by body to remedy, no recommendations | September 2011 | 
          
                                                                                        | 201100791 | Scottish Prison Service | policy/administration | No decision reached | September 2011 | 
          
                                                                                        | 201100793 | Scottish Prison Service | other | Upheld, action taken by body to remedy, no recommendations | September 2011 | 
          
                                                                                        | 201100846 | South Ayrshire Council | policy/administration | Not upheld, no recommendations | September 2011 | 
          
                                                                                        | 201101167 | Clyde Valley Housing Association Ltd | applications, allocations, transfers | Not upheld, no recommendations | September 2011 | 
          
                                                                                        | 201000815 | Glasgow Caledonian University | Complaints handling | Not upheld, no recommendations | August 2011 |