| 201004241 | South Lanarkshire Council | Handling of application (complaints by opponents) | Not upheld, no recommendations | August 2011 | 
          
                                                                                        | 201004348 | A Medical Practice, Greater Glasgow and Clyde NHS Board | Policy/administration | Upheld, recommendations | August 2011 | 
          
                                                                                        | 201004355 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / Diagnosis | Some upheld, recommendations | August 2011 | 
          
                                                                                        | 201004494 | South Lanarkshire Council | Complaints handling | Some upheld, action taken by body to remedy, no recommendations | August 2011 | 
          
                                                                                        | 201004625 | Scottish Prison Service | Policy/Administration | Not upheld, no recommendations | August 2011 | 
          
                                                                                        | 201004626 | Scottish Prison Service | Custodial services | Not upheld, recommendations | August 2011 | 
          
                                                                                        | 201004685 | Ayrshire and Arran NHS Board | Communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | August 2011 | 
          
                                                                                        | 201004741 | Aberdeenshire Council | Handling of application (complaints by opponents) | Not upheld, no recommendations | August 2011 | 
          
                                                                                        | 201004812 | Waverley Housing | Repairs and maintenance of housing stock (including dampness and infestations) | No decision reached | August 2011 | 
          
                                                                                        | 201004917 | Scottish Prison Service | Behaviour Related Programmes (Including Access To) | Not upheld, action taken by body to remedy, no recommendations | August 2011 |