Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201603380 | The City of Edinburgh Council | trading standards | Not upheld, no recommendations | July 2017 |
| 201603669 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2017 |
| 201603795 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2017 |
| 201604012 | Lothian NHS Board - Acute Division | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | July 2017 |
| 201604316 | Grampian NHS Board | admission / discharge / transfer procedures | Some upheld, recommendations | July 2017 |
| 201604519 | City Of Glasgow College | teaching and supervision | Some upheld, recommendations | July 2017 |
| 201604643 | Fife NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, recommendations | July 2017 |
| 201605016 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2017 |
| 201605105 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2017 |
| 201605344 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | July 2017 |