Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201600658 | Scottish Water | other | Upheld, recommendations | April 2017 |
| 201600725 | Lothian NHS Board - Acute Division | nurses / nursing care | Some upheld, no recommendations | April 2017 |
| 201601222 | Greater Glasgow and Clyde NHS Board - Acute Services Division | nurses / nursing care | Not upheld, recommendations | April 2017 |
| 201601916 | The Highland Council | primary school | Some upheld, recommendations | April 2017 |
| 201602008 | Argyll Community Housing Association | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | April 2017 |
| 201602119 | University of St Andrews | policy/administration | Not upheld, no recommendations | April 2017 |
| 201602152 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | April 2017 |
| 201602276 | Aberdeenshire Council | handling of application (complaints by opponents) | Upheld, recommendations | April 2017 |
| 201602294 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | April 2017 |
| 201602498 | Dumfries and Galloway Council | complaints handling (including appeals procedures) | Upheld, no recommendations | April 2017 |