Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201707213 A Medical Practice in the Forth Valley NHS Board area policy / administration Some upheld, recommendations February 2019
201707761 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations February 2019
201707788 Dumfries and Galloway NHS Board clinical treatment / diagnosis Some upheld, recommendations February 2019
201708256 Lothian NHS Board - Royal Edinburgh and Associated Services Division clinical treatment / diagnosis Upheld, recommendations February 2019
201708266 Grampian NHS Board clinical treatment / diagnosis Some upheld, recommendations February 2019
201708292 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, no recommendations February 2019
201708293 Office of the Scottish Charity Regulator communication / staff attitude / confidentiality Not upheld, no recommendations February 2019
201708571 A Medical Practice in the Lothian NHS Board area clinical treatment / diagnosis Some upheld, recommendations February 2019
201709160 University of Edinburgh complaints handling Not upheld, no recommendations February 2019
201800091 Edinburgh Health and Social Care Partnership clinical treatment / diagnosis Not upheld, no recommendations February 2019