Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201600070 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2017 |
| 201600175 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2017 |
| 201600316 | Business Stream | charging method / calculation | Not upheld, no recommendations | January 2017 |
| 201600319 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2017 |
| 201600574 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2017 |
| 201600669 | Forth Valley NHS Board | nurses / nursing care | Some upheld, recommendations | January 2017 |
| 201600789 | Scottish Children's Reporter Administration | communication staff attitude and confidentiality | Some upheld, recommendations | January 2017 |
| 201600868 | North Ayrshire Council | improvements and renovation | Not upheld, no recommendations | January 2017 |
| 201600975 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | January 2017 |
| 201601004 | Glasgow City Council | complaints handling (incl social work complaints procedures) | Not duly made or withdrawn, no recommendations | January 2017 |