Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201302414 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Upheld, recommendations January 2014
201302458 Scottish Prison Service policy/administration Not upheld, no recommendations January 2014
201302500 A Medical Practice in the Highland NHS Board area clinical treatment / diagnosis Not upheld, no recommendations January 2014
201302609 Forth Valley NHS Board appointments/admissions (delay, cancellation, waiting lists) Upheld, recommendations January 2014
201302673 Fife NHS Board communication, staff attitude, dignity, confidentiality Upheld, no recommendations January 2014
201302809 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Not upheld, no recommendations January 2014
201303043 Scottish Prison Service education Upheld, recommendations January 2014
201303090 Argyll Community Housing Association repairs and maintenance Not upheld, no recommendations January 2014
201104023 A Dentist in the Lanarkshire NHS Board area communication, staff attitude, dignity, confidentiality Not upheld, no recommendations December 2013
201104656 Stirling Council policy/administration Some upheld, recommendations December 2013